Shipping and Delivery

Thank you for shopping with Saanvi International! We're committed to delivering your pet food and toys promptly and efficiently. Below are the details of our shipping and delivery policies.

Order Processing

We strive to process and dispatch your orders within 5 business days of receipt. If any item in your order is not immediately available, it may take additional time to procure it. Rest assured, our team will keep you informed throughout the process and provide updates on the status of your order.

Shipping within Kanpur

Once your order is prepared for dispatch, delivery within Kanpur city typically takes 1 to 2 business days. We aim to ensure that your order reaches you as quickly as possible within the city.

Shipping Outside Kanpur

For deliveries outside Kanpur, we partner with reliable courier services to ensure your order arrives safely. After your order is shipped, we will email you the tracking number for your parcel.

Estimated Delivery Time: Delivery times for orders outside Kanpur vary based on the destination and courier service used. The estimated delivery time ranges from 3 to 5 days, 7 to 8 days, or 10 to 12 days. You can track your order using the tracking number provided on the courier partner's website.

Disclaimer

Please note that while we monitor all shipments and work closely with our courier partners to ensure timely delivery, occasional delays may occur due to unforeseen circumstances. We cannot be held responsible for delays caused by the courier service. If delays occur, we will do our best to follow up and resolve any issues as quickly as possible.

Delivery Charges

Delivery charges are calculated based on the delivery location. We reserve the right to modify, add, or remove delivery charges at our discretion. Any changes to shipping costs will be reflected on the checkout page before you place your order. By placing an order, you agree to the delivery charges indicated at checkout.

Issues with Delivery

If you experience any issues with the delivery of your order, please contact us at saanviinternational06@gmail.com. We will work to resolve any problems and ensure that your shopping experience remains positive.

Thank you for choosing Saanvi International. We appreciate your business and look forward to serving you and your pets!