Terms & Conditions
Welcome to Saanvi International. By accessing and using our website, you agree to abide by the following Terms and Conditions. These terms are essential for maintaining a fair and secure environment for all users.
1. Domain Name
The domain name www.dogsols.com is managed and owned by Saanvi International.
2. Account Registration
To make purchases on our website, you must create an account. When registering, you must provide accurate and complete information and agree to keep your login credentials confidential. Notify us immediately of any unauthorized use of your account. While we strive to protect your account, Saanvi International is not liable for any losses resulting from unauthorized use. We reserve the right to refuse registration or cancel a User ID at our discretion.
3. SMS/E-mail/WhatsApp OTP Verification
For security purposes, SMS, email, or WhatsApp OTP verification is required during login. Ensure you provide a valid phone number or email to receive the OTP code.
4. Collection of Personal Information
We do not collect personally identifiable information without your knowledge. Any personal data collected will be used solely for processing orders and improving our services.
5. Pricing
All prices on our site are in Indian Rupees. Prices and product availability may change at our discretion without prior notice.
6. Website Access
While we strive for uninterrupted website availability and error-free transmissions, we cannot guarantee it due to the nature of the internet. Access may be restricted occasionally for maintenance or upgrades without prior notice.
7. Communications
By interacting with us through our website or via email, SMS, or phone, you consent to receive communications from us. We may contact you for order updates, promotions, and customer support purposes.
8. Trademarks
"Saanvi International" and other marks on our website are trademarks of Saanvi International. These trademarks may not be used in connection with any product or service not provided by us or in a manner that could cause confusion.
9. Legally Binding Individuals
Our website is intended for use by individuals who can form legally binding contracts. By using our site, you confirm that you are over 18 and legally able to accept these Terms and Conditions.
10. Events Beyond Our Control
We are not liable for delays or failures to meet our obligations due to causes beyond our reasonable control.
11. Our Contract
Placing an order with us constitutes an offer to buy the product(s). You will receive an email confirmation upon receipt of your order. The contract is concluded when the product is dispatched, and you receive a dispatch confirmation email.
12. Pricing and Availability
Dispatch and delivery dates are estimates and not guaranteed. We will inform you by email if products are unavailable or if there are any pricing discrepancies.
13. Payment
Payment must be received in full before processing your order. If payment is not received, we will inform you and not proceed with the order until payment is confirmed.
14. Modifications to Terms
We reserve the right to modify these Terms and Conditions at any time. Continued use of our website following changes signifies your acceptance of the updated terms. It is your responsibility to review these terms periodically.
15. Applicable Law
These terms are governed by the laws of India. Any disputes arising from the use of our website shall be subject to the exclusive jurisdiction of the courts in Kanpur, India.
16. Content Disclaimer
The content provided on our website is for informational purposes only and should not be considered medical or healthcare advice. Always consult your veterinary healthcare provider for professional advice.
17. Website Content
We make no warranties regarding the accuracy or completeness of our website content. We are not liable for any errors, damages, or losses resulting from the use of our website or its content.
18. Third-Party Advertisements
We are not responsible for third-party advertisements or linked websites. Any transactions with third-party providers are at your own risk.
These Terms and Conditions, along with our Privacy Policy, Return and Exchange Policy, and Shipping Policy, constitute the entire agreement between you and Saanvi International regarding your use of our website.
For any questions or concerns about these terms, please contact us directly.
